If we were successful, employees would be able to start a workday, take lunch and other breaks, and clock out, all without touching the screen. Then, we’d use the tablet’s built-in virtual assistant, which powered features like Siri and Google Assistant, to respond to voice commands within Time Kiosk. But we knew we’d ultimately need an integrated, turnkey option-and we’d need it as soon as possible.Īfter a quick brainstorm, we narrowed in on the fix that seemed most promising: First, we’d reconfigure the app to perform facial recognition by default, whenever someone was in front of the camera.
And even for those who did use facial recognition, Time Kiosk still required each worker to tap the screen-a suddenly dangerous proposition during a global pandemic.įor companies that had essential workers on-site, we suggested an immediate but imperfect solution: low-cost touch pencils each employee could use to navigate the app. and Canada, the team working on ADP’s new Time Kiosk system started getting the same question from many of our clients: “Is there a way to use this without touching it?” At the time, we were several months into a pilot program for the tablet-based timecard management app with more than 1,000 clients.” But most of them hadn’t adopted the app’s facial recognition feature, instead opting to tap in their badge number. In early March 2020, as the COVID-19 outbreak started to expand throughout the U.S. This creates a transparent work environment where employees are focused on performance.By Jonathon Gumbiner, Senior Product Manager And so Jibble is focused on making time tracking seamless, aided with reminders, the ability to track time via MS Teams or Slack, and making clocking in and out easy, whether on a laptop or mobile phone. Sure, it’s simple but it’s very effective.Ī difficult problem is that staff keep forgetting to put in their hours. Do this a few times and you have a very good sense of that employee’s productivity. If an employee has indicated that they’ve spent 7 hours building a spreadsheet, a quick 5 minute call will show how productive those 7 hours were. Crucially, it also allows managers to go into any of those tasks and see the output. This gives visibility and transparency of what they’re working on. Employees indicate their hours they’ve spent on various tasks, i.e timesheets. Sure, in theory you have KPIs, but in the real world there are so many good reasons why those KPIs are missed.Ī balanced approach, and one that we’re seeing adopted by leading companies is rather old school.
But measuring output isn’t that easy for most non-sales roles. That is exactly what high-performing teams need to relentlessly attempt to measure. And, of course, those recordings don’t show what they’re doing on their mobile or whether they’ve got another laptop right next to the one from which the screen is recorded!įew would disagree that the best way to measure performance is output. You ask one of your employees why XYZ is taking so long, they show you that they’re working hard, pointing back at the results of the screen recording app. Most importantly, it shifts the attention away from performance to time in front of a screen and the number of times you press your keyboard. It sends a message to employees that management doesn’t trust them.ģ. Most employees don’t like it and so it results in staff churn.Ģ. No, because this approach just doesn’t work.
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